Hi- We have recently installed a telepresence system and got very little training on it from our vendor. Before this was in place we were able to make outbound video calls by dialing an ip address. Is there something we need to do different now? The call seems to fail every time we try just the ip address. I'm not sure where to look TMS, MCU, VCU as I am not familiar with what this equipment does. Any help would be greatly appreciated.
Sounds like you have a tall order to fill with no training. You'll need to look at TMS and probably the VCS (You said VCU but I'm pretty sure you meant VCS).
I'd highly recommend you get with your vendor. With no prior experience with CISCO/Tandberg equipment you'll be hard pressed to troubleshoot the problem in any reasonable amount of time as you'll have to completely educate yourself with the admin guides of the equipment.
Hi !We are installing the TMS 15.13 and database is on external SQL server with Windows based authentication. SQL Native client already installed , Windows Account login is verified successfully but still getting the error as login failed. How we can trou...
Meet the Authors Event - Leveraging SBCs to Empower a Changing World of Collaboration
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on January 25th and 26th, we're hosting a Technical Enablement Workshop which will guide you through the steps involved in updating your organisation from Jabber and/or Meetings to Webex App.
Very useful for partners and for customers t...
hi Team, we are planning to deploy Multi-Factor Authentication for Jabber. The main requirement is to use MFA over internet (MRA).Is it possible to deploy MFA just for MRA and don't touch impact any on-prem existing setup?Can someone please guide on ...