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1204
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5
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How to pin video of a specific participant in Cisco Room Kit?

WeiKwongOng5555
Level 1
Level 1

Does any one face the same issue? Not able to pin a specific video of a participant? The Cisco Room Kit does not actually pin the video after I clicked the lock button in the video. 

4 Replies 4

Mike_Brezicky
Cisco Employee
Cisco Employee
How is the call being made? If paired using Webex, you should PIN from within the Webex Meetings app.

jeremiah_cooks
Level 1
Level 1

@Mike_Brezicky - Is there a way to PIN the presenter's video on the Room Kit when you've joined the meeting by entering the meeting info via a Touch 10 controller?

jcaustin
Level 1
Level 1

@jeremiah_cooks  - no there is not today. It's a feature I've requested before.

 

AV Engineer
Level 1
Level 1

We are having this issue as well.  I have a TAC case open to see if there is a solution.

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