Installation problem of TE6.0.2

[shun19830527]

Hi,

I'm trying to install TE6.0.2 on EX60, however the installation gets stuck when it's proceeding...

The circumstance I have is as below.

--------------------------------------------------------

CUCM version: 9.1.1.10000-11

Previous SW version: TC5.1.4.295090

New SW version: cmterm-ex-te6_0_2.cop.sgn

--------------------------------------------------------

The procedures I took are

----------------------------------------------------------

- upload software on CUCM

- change device default setting of EX60

- restart TFTP server function

- restart EX60

----------------------------------------------------------

I could see EX60 was registered on CUCM but couldn't use web interface...

Also, I tried to install the beta version of TE6.0.2, it's succeeded...

Do I miss something to install TE6.0.2 ?

Thank you in advance !

[thobonho]

Hi Shunsuke, not sure where you got this version but latest software release for EX60 is TC6.0.1 :

http://software.cisco.com/download/release.html?mdfid=283645052&catid=280789323&softwareid=280886992&release=TC6.0.1&relind=AVAILABLE&rellifecycle=&reltype=latest

Concerning the web access, in CUCM, under Device > Phone > your EX60 > Product Specific Configuration Layout, you should check that Web Access is actually enabled.

Hope that helps!

[Martin Koch]

Hi Thomas / Shunsuke:

TE6.0.2 is a official release for EX60 on CUCM, see:

http://software.cisco.com/download/release.html?&mdfid=283645052&catid=280789323&softwareid=280886992&release=TE6.0.2&rellifecycle=&relind=AVAILABLE&reltype=all

Release notes:

http://www.cisco.com/en/US/docs/telepresence/endpoint/software/te6/release_notes/te_software_release_notes_te6.pdf

Regards what Thomas said, yes, you should check in the provisioning on CUCM if web access is enabled,

I think its disabled by default.

Good success :-)

[shun19830527]

Thanks for your answer, Thomas and Martin.

Actually, web access is enabled. SSH access is enable as well.

Anythig else I have to concern about ?

Thanks,

Shunsuke