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Intelligent Proximity Sharing to Room Kits from Webex Teams

Hi,

 

We have several users having the issue of wireless sharing from their Desktops/laptops after it is proximity paired with Webex Teams to Room Kit devices (Kit Mini/Kit)

 

The device(laptop/desktop) gets paired with the room kit devices without issues. however when the sharing is initiated by the user, it shows on the screen that "<user> started a wireless share" and then presented with the error window and a message "Unable to connect call"

 

Could this be a network issue or laptop issue, as the issue is getting triggered as soon as sharing is initiated? Is there any specific ports that could be blocking the content getting shared?

 

Appreciate your thoughts.

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