01-31-2019 01:15 PM - edited 03-18-2019 02:37 PM
Hay everyone
If you are trying to activate a new expressway installation in 2019
all new expressway paks generate are generated for version X12.5.0 and above
so you will get Invalid Release Key if you try it for version X8.x example X8.11.4
i have opened a case with Cisco and will update you asap
i have been doing alot of troubleshooting all day and wanted to spare you guys the time and effort
Solved! Go to Solution.
01-31-2019 03:27 PM - edited 01-31-2019 03:28 PM
You can generate your own release key for a different software version on the Product Licencing page.
See my response to a similar question in this thread: https://community.cisco.com/t5/telepresence-and-video/asks-for-new-options-key-when-update-expressway-from-8-10-to-12/m-p/3789835/highlight/true#M96562, but in your circumstance, you'd alter the "Change to" box to one of the X8.x versions you want (ie X8.11.4).
01-31-2019 03:27 PM - edited 01-31-2019 03:28 PM
You can generate your own release key for a different software version on the Product Licencing page.
See my response to a similar question in this thread: https://community.cisco.com/t5/telepresence-and-video/asks-for-new-options-key-when-update-expressway-from-8-10-to-12/m-p/3789835/highlight/true#M96562, but in your circumstance, you'd alter the "Change to" box to one of the X8.x versions you want (ie X8.11.4).
06-04-2020 10:25 AM
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