Users complain that autoattendant voice is too loud. Is there a way to adjust it, while not adjusting volume of conference?
Also, is there a Russian language pack for autoattendant voice and onscreen menus of MCU?
Yes, you can use russian promt and menu for MCU4501.
You can download from http://ftp.tandberg.com/pub/software/language_packs/codian/
and install it on user preference page.
You can not adjust the volume of the auto attendand from the MCU web interface , however if you have the original wav files, you can edit it according to your volume requirments and upload them as audi customization.
I will try to get the original .wav file for you.
I would recommend using an audio editor such as Audacity (audacity.sourceforge.net ) it is for free) to apply a uniform gain to the audio clips. -3dB would probably be a good amount to start with but the exact value will depend on the user's preferences
I have the original audio files. Please send me an e/mail at firstname.lastname@example.org and I'll forward them to you
I am also looking for a way to customize the default auto-attendant, or better yet to add an auto-attendant of my own in a language that is not supported by your language packs.
Is there a way to do this on the MCU 4500 series ?