07-24-2012 01:45 AM - edited 03-17-2019 11:30 PM
Hi.
Users complain that autoattendant voice is too loud. Is there a way to adjust it, while not adjusting volume of conference?
Also, is there a Russian language pack for autoattendant voice and onscreen menus of MCU?
07-25-2012 01:37 AM
Hi
Yes, you can use russian promt and menu for MCU4501.
You can download from http://ftp.tandberg.com/pub/software/language_packs/codian/
and install it on user preference page.
Br. Oleksandr
07-25-2012 09:16 PM
Thank you, Oleksandr!
What about volume adjust?
07-30-2012 02:34 AM
Hi,
You can not adjust the volume of the auto attendand from the MCU web interface , however if you have the original wav files, you can edit it according to your volume requirments and upload them as audi customization.
I will try to get the original .wav file for you.
I would recommend using an audio editor such as Audacity (audacity.sourceforge.net ) it is for free) to apply a uniform gain to the audio clips. -3dB would probably be a
good amount to start with but the exact value will depend on the user's preferences
Regards ,
Cristian
07-31-2012 12:12 AM
Thankyou very much.
07-31-2012 09:18 AM
Hi ,
I have the original audio files. Please send me an e/mail at crisalex@cisco.com and I'll forward them to you
Regards
10-01-2012 04:55 AM
Dear Chrsitian,
I am also looking for a way to customize the default auto-attendant, or better yet to add an auto-attendant of my own in a language that is not supported by your language packs.
Is there a way to do this on the MCU 4500 series ?
Thanks.
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