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Mobile and remote access

johnmroche
Level 1
Level 1

Hi

 

I have a new setup for MRA/Collaboration edge.

I have followed the config guide (but obviously missed something).

 

Jabber clients work ok on corporate wifi. When they go outside organization the fail to authenticate

this message shows in the jabber client logs I emailed to myself

 

ServiceDiscoveryHandlerResult return code FAILED_EDGE_AUTHENTICATION

 

The only issue I can see is on the VCSc  under status and Unified communications I see the following

 

When i check the Unified CM server Status it says TCP: Failed.

 

Anyone got any ideas?

 

1 Reply 1

Are you deploying with TCP or TLS?