I am new to the MRA expressway environment but wanted to get a poll. Is it recommended to have everything in CUCM as FQDN vs IP when doing a Jabber and MRA with traditional 7900 IP phones and such? I have it working on my CUCM IP environment but seems Cisco is pushing more for FQDN these days, back in early 2000 it was IP all the way.
What is the problem that you are facing when putting the FQDN? If you have a DNS server reachable to CUCM I think there should be no issues.
But I am not sure what configurations you are referring to? Because it is not mandatory to put FQDN.
There could be some issues with certificates, but you can put IPs also in SAN list.
So I think you can use both according to your deployment.
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Definitely use FQDN if you can. If you define your servers by IP, you will usually get certificate errors.
And I would say to define your servers as IP because of the other internal benefits there. You can avoid the MRA certificate-related issues by adding a Subject Alternate Name (SAN) of the IP address when creating your certificates.
The last time I looked, Cisco's design recommendation is still to have servers defined in CUCM as IP. That said, the DNS records will all be FQDN of course.
Cisco's recommendations have changed on this, they FQDN is now the way to go, unless you don't have reliable DNS or something.
Oh, right. They started that with 10 when they added IMP into the CUCM cluster. Most of the systems I see are still IP-based, but if their certificates don't have the IP as a SAN can it end up making Jabber have issues.
+1 to DNS FQDN everywhere, including under System > Servers and the service URLs under Enterprise Parameters. Arguing that DNS could go down is sort of like arguing that the airplane could depressurize at 40k feet: it could but making a phone call in that circumstance won’t be your most urgent problem.
Also, no public CA will sign a CSR with IPv4 SANs, especially RFC1918 addresses. Including them is only possible when using an internal CA. There should be no need to do that though.
No, i think IP communication will be fine between CUCM and your SBCs or CUBEs, no need for DNS or FQDN for them.
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