If this is a new install are you looking for license or option keys? If so, go to Cisco Licensing Portal > Get Other Licenses > TelePresence License to Resend, from there you can look up the device serial numbers.
this device is receives calls many times
Are you saying you're recieving a lot of calls, are these unknown calls with a label of "cisco", or possibly looks like they are coming from the codec iteself? If so, these are toll fraud calls, and will happen if the codec is setup as a standalone device and has a publicly accessable IP address. You should put the codec behind your firewall, either using NAT or restrict who can dial in via an ACL.
IntroductionFeatured ExpertQ:Under what circumstances does it make sense to view "resource total" as opposed to "resource available" or vice versa?Q:Can that be sent to a Syslog server?Q:Is it possible to see when a device has changed, for example, if a ...
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I’m recruiting participants for an upcoming study looking at large meeting troubleshooting in Control Hub. If you’d like to participate, please fill out this quick, 2 min. survey. Thanks! https://www.surveymonkey.com/r/...
Don't you just hate having to run RTMT in a virtual machine, well here it runs in an app for mac. I have complied a version for CUCM 14.x ( from a version I got for 11.x ) It works on older versions also. Here it is https://haffi.is/rt...
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