12-09-2014 09:09 AM - last edited on 03-25-2019 09:13 PM by ciscomoderator
The MX is only recorded in SIP. In H323, do not take the Gatekeeper although seen in configuration, system information field n / d appears says inactive status. How I can solve the gatekeeper appears?
12-09-2014 11:34 AM
Hello Vianyfel -
The MX700 only supports one call control protocol, as it's a single-stack system, either H323 or SIP registration, and not both. See the data sheet for more info, where it speaks about protocols.
12-09-2014 12:48 PM
I disable the SIP, and likewise I get gatekeeper: n /d, and the status does not say inactive.
12-09-2014 12:53 PM
What are you trying to register to it, VCS or CUCM, and what is the TC software version?
12-09-2014 01:24 PM
On the VCS, only registered with SIP.
12-10-2014 07:29 AM
You need to unregister the endpoint as SIP, does that allow you to fill anything in for H323? What if you restart the endpoint after you unregister it before you try H323.
12-11-2014 07:16 AM
Hello, I opened a case in Cisco I indicated the following:
12-11-2014 07:22 AM
registered as SIP OR H323, but not both at once.
That's what I said in my first reply.
Interesting that they're adding dual-stack support to allow both H323 and SIP at the same time.
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