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osamaokok
Beginner

MX800 Webex registration

Hi,

 

I have Cisco MX800 and we need to register the unit with Cisco webex,  after upgrading to 9.14.3 the touch pad stuck in proxy options screen and i am unable to enter the 16 digit activation code.

the message shows the following: The activation service requires an encryption option key.

do I really need the key to register with webEx? any help is appreciated.

 

 PS attached is screenshot for the touch pad. 

1 ACCEPTED SOLUTION

Accepted Solutions
Ashish Patel
Cisco Employee

You will need the encryption option key to register with Webex because it is needed to establish a secure channel to register for signalling and media communications.
See other posts in the community with similar challenges.


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1 REPLY 1
Ashish Patel
Cisco Employee

You will need the encryption option key to register with Webex because it is needed to establish a secure channel to register for signalling and media communications.
See other posts in the community with similar challenges.


Response Signature


View solution in original post

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