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No High Definition Feature installation in the Cisco SX20

maxmakung
Level 1
Level 1

Dear Support,

I have bought new Cisco SX20 included LIC-SX20-HD license.

When I checked in the configuration status so there is no LIC-SX20-HD installation in the Cisco SX20 as you can see in the attached file.

Question.
1) Does LIC-SX20-HD license should show normally in the configuration page?

2) If Question1 is yes. How can I fix this issue?

Thank you very much.

Best Regards,

Thunthorn B.

1 Reply 1

Jens Didriksen
Level 9
Level 9

See this thread for solution:

https://supportforums.cisco.com/thread/2238874

/jens

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