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Onramp and Offramp Fax

Hello.

I need your advice. Sorry I don't write in English very well, but I can read a lot, so feel free to response as usual.

We are using app_faxmail_onramp.2.0.1.3.tcl and app_faxmail_offramp.2.0.0.0.tcl to recive and to send faxes in a AS5350 (with a couple of E1 to connect the PSTN). When we send a fax to PSTN or when we recieve from PSTN it's working ok. But, I need to know if we could use that service to send faxes between fax users of the enterprise.

I have tried 2 ways to do this. In the image, the green route is working but it losses faxes. The red route is not working (I think that the call must to pass through the E1 to start the service).

The green route would be an acceptable solution, but it losses faxes (almost the 50% of them).

as.png

Any idea?

Thanks!

El mensaje fue editado por: Mauro Barbosa I have changed the image.

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Onramp and Offramp Fax

Fax to email sends and receive fax at email attachment.

So, just send email with the said attachment.

Beginner

Onramp and Offramp Fax

jaja. Yeah. My mistake. I don't know where is my head. The real doubt is from a Fax machine (in an FXS of another router, or  an ATA, inside the enterprise) to a Fax service in the AS5350.

So, change user1@mail for a Fax Machine.

Sorry and thanks!

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