Part code lookup

[jacinto1m]

Hi,

I was given the serial numbers of various Cisco Telepresence devices but need to find out what devices those are.

Is there any tool to find out the part code of a Cisco device from the serial number?

Any help is much appreciated.

[Tomonori Taniguchi · Accepted solution]

Try this by using Cisco Product License tool, https://tools.cisco.com/SWIFT/LicensingUI/tandbergLicenseLookup.

Enter serial number and keyword display in windows then click “search” should display system information.     

[Tomonori Taniguchi]

Other quick method to check system model is to look first a couple digit of serial number.

Serial Number starting with...(as example);

• 25A: MXP Endpoint
• A1AA: E20
• F1AN: C20
• B1AV or F1AV: C40
• B1AD or F1AD: C60
• B1AC: C90
• A1AZ: EX60 / MX200
• A1AR: EX90
• A1AS: Touch Panel
• A1AT: PrecisionHD 4x
• A1AB or B1AB: PrecisionHD 12x

    etc.

[jacinto1m]

Thanks a lot Tomonori.

One more question, is the Tandberg end point below EOS?, I couldn't find any EOS announcement for this specific model.

TANDBERG 880 MXP 384 kbps ISDN/1.1 Mbps IP

Quantity	SC#	SC End
LIC-S50000-K9:	S50000:SW PAL/NTSC for MXP	F6.1
113825MS:	113825MS:880 MXP MS option
1138352:	1138352:880 MXP Bandwith option 384k ISDN/1.1M I
L-SET770TO880:	11389011:880 MXP Settop Version key

[Tomonori Taniguchi]

Yes, Settop MXP series Endpoint announced EOL.

Please refer to http://www.cisco.com/en/US/partner/prod/collateral/ps7060/ps11985/ps12100/end_of_life_notice_c51-688266.html.

[jacinto1m]

But this specific model:

1138352

TANDBERG 880 MXP 384 kbps ISDN/1.1 Mbps IP

Isn't in that list.

[Tomonori Taniguchi · Accepted solution]

T880 MXP is CTS-880-PAL (113560P, 113560CN - 880 MXP PAL) and this include 1138352.

[jacinto1m]

Perfect!

Thanks a lot.