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Ping from webex endpoint through webGUI/Console

Hi

 

Im having issues with our endpoints reporting NTP Status warning errors in diagnostics. They are set to AUTO and as such should be getting the NTP server details from CUCM, where we have configured our NTP servers.

 

Does anyone know how i can do a Ping from the webGUI's of the endpoints and CUCM ? Or via Console?

 

When checking setup status they are showing as discarded instead of synced.

 

Screen Shot 2019-11-13 at 16.29.16.pngScreen Shot 2019-11-13 at 16.29.32.png

 

Thanks

Jeff

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1 ACCEPTED SOLUTION

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Beginner

Re: Ping from webex endpoint through webGUI/Console

You can try utils ntp status to check the NTP status for CUCM through CLI

 

In order to ping NTP server through CLI for CUCM, try following command utils network ping <IPADDRESS>

 

In order to ping NTP server through WebEx Codec, try following command, systemtools network ping <IPADDRESS>

 

You can check the NTP status on WebEx codec using following codec, systemtools ntp

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2 REPLIES 2
Beginner

Re: Ping from webex endpoint through webGUI/Console

You can try utils ntp status to check the NTP status for CUCM through CLI

 

In order to ping NTP server through CLI for CUCM, try following command utils network ping <IPADDRESS>

 

In order to ping NTP server through WebEx Codec, try following command, systemtools network ping <IPADDRESS>

 

You can check the NTP status on WebEx codec using following codec, systemtools ntp

View solution in original post

Re: Ping from webex endpoint through webGUI/Console

Thanks thats perfect :-)

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