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hashimoto.kotaro
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Play recordings from CTS on endpoints.

Hi all,

As far as I read user guide of CTS, it seems that we can't play any recordings from Contents Server on H.323/SIP endpoints.

(As you know we can play them on endpoints using IP-VCR)

Can we play recordings only on PC, Mac or iPad?

Best Regards,

Kotaro Hashimoto

1 ACCEPTED SOLUTION

Accepted Solutions
Patrick Pettit
Cisco Employee

Hi Kotaro - For Content Server playback to endpoints, to activate the feature requires Premium Resolution option key on the Content Server in order to enable the function.  If you have it, you can set this on the site settings page. 

Watching Recordings from an Endpoint

Content Server recordings made with 5.0 can be viewed on an endpoint by  dialing a Playback H.323 ID or E.164 alias of the recording from your  endpoint. Playback addresses for recordings are displayed on the Edit  recording page and in the email sent from the Content Server when a call  has finished.

To enable playback on a Premium Resolution Content Server, Site managers  must first enter a playback H.323 and/or E.164 gateway prefix in Management > Configuration > Site settings.

To enable playback automatically for new recordings created with your  personal recording alias, edit your recording alias and select Make finished recording available for playing on endpoints.

Alternatively, to playback an existing recording from an endpoint, select Make recording available for playing on endpoints in the Play recording on endpoints section of the Edit recording page  and save. The playback address for your recording will be displayed  under the option you have just selected.

If you play back your recordings on endpoints which support  presentation, you can to toggle between layouts. You can pause and  resume playback by pressing any DTMF key.

Playback from endpoints is available for H.323 and interworking calls only, with a maximum of two calls per Content Server.

http://www.cisco.com/en/US/docs/telepresence/tcs/5_1/administration/guide/premium_res.html

Hope this is what your looking for. 

VR

Patrick

View solution in original post

2 REPLIES 2
Patrick Pettit
Cisco Employee

Hi Kotaro - For Content Server playback to endpoints, to activate the feature requires Premium Resolution option key on the Content Server in order to enable the function.  If you have it, you can set this on the site settings page. 

Watching Recordings from an Endpoint

Content Server recordings made with 5.0 can be viewed on an endpoint by  dialing a Playback H.323 ID or E.164 alias of the recording from your  endpoint. Playback addresses for recordings are displayed on the Edit  recording page and in the email sent from the Content Server when a call  has finished.

To enable playback on a Premium Resolution Content Server, Site managers  must first enter a playback H.323 and/or E.164 gateway prefix in Management > Configuration > Site settings.

To enable playback automatically for new recordings created with your  personal recording alias, edit your recording alias and select Make finished recording available for playing on endpoints.

Alternatively, to playback an existing recording from an endpoint, select Make recording available for playing on endpoints in the Play recording on endpoints section of the Edit recording page  and save. The playback address for your recording will be displayed  under the option you have just selected.

If you play back your recordings on endpoints which support  presentation, you can to toggle between layouts. You can pause and  resume playback by pressing any DTMF key.

Playback from endpoints is available for H.323 and interworking calls only, with a maximum of two calls per Content Server.

http://www.cisco.com/en/US/docs/telepresence/tcs/5_1/administration/guide/premium_res.html

Hope this is what your looking for. 

VR

Patrick

View solution in original post

Hi Patrick,

Thank you for your information.

Your advice helped me greatly

We have to add a PR option to our quote for our customer...

Best Regards,

Kotaro Hashimoto

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