I know the TC6 Release Notes on pg 15 had mentioned that the SX20 could possibly support both the PHD 2.5x and 4xS2 Cameras as a USB camera sometime around TC7.1, but there is no mention of it in the TC7 release notes. Also, all the guides for the SX20 mention that it's USB ports are still "for future use", so it looks like this is a feature that either didn't get implemented yet. There are a few bugs that I found where it appears that the SX20 USB ports are still not supported for use, CSCup03784 and CSCup03729. Suggest you bring this up to your Account Manager and see if they can find anything out for you and possibly if it's on a future road map.
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I’m recruiting participants for an upcoming study looking at large meeting troubleshooting in Control Hub. If you’d like to participate, please fill out this quick, 2 min. survey. Thanks! https://www.surveymonkey.com/r/...
Don't you just hate having to run RTMT in a virtual machine, well here it runs in an app for mac. I have complied a version for CUCM 14.x ( from a version I got for 11.x ) It works on older versions also. Here it is https://haffi.is/rt...
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Tour of the Real-Time Monitoring Tool
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What is the Real-Time Monitoring Tool (RTMT) and how do I use it? In addition to...
This event had place on Tuesday 20th, April 2021 at 10:00 hrs PDT
What is the Real-Time Monitoring Tool (RTMT) and how do I use it? In addition to an overview of the components of the tool and the interface, attendees will learned how to use it to g...
The purpose of this document is to provide troubleshooting insight into a well-known issue for the IM&P nodes when going to the Presence Topology Page and seeing all the services as Unknown, even though they are started as shown on the ...