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Quality issues with CUCM 8.6

manuelsanchez
Level 1
Level 1

Hello, I am experiencing quality issues on my TP systems (packet lost, sessions going down, unregistered endpoints...) since I upgraded to 8.6.2.20000-2.

Is there any known issue with this version?

Thanks,

Manuel

4 Replies 4

Rafal Szeremeta
Cisco Employee
Cisco Employee

Hi Manuel

What version did you have before? Are you using same platform?

Did you verify NIC settings, duplex, ect?

Rafal

I was on a 7.1.5 before running on a MCS.

Now we have moved to UCS.

I have check the NIC settings and everything looks fine.

Manuel

Hi Manuel,

Though this doesn't match all of your symptoms, this change comes to mind and is worth verifying: DSCP for TelePresence Calls introduced with CUCM 8.0 and CTS 1.7.4.

Thanks,

Paula

jmunoz19
Level 4
Level 4

Hi Manuel, FYI, that version of CUCM isn't supported in a TelePresence environment.  You might want to upgrade to CUCM 8.6(2a)SU2.

Check out the matrix:

http://www.cisco.com/en/US/docs/telepresence/cts_admin/1_8/compatibility/cts_compatibility_master.html

Thanks,Jeff