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"Camera not connected" - SX80 Using external non-CISCO cameras

s.stefanidis
Level 1
Level 1

Fix:

Log in to the codec.

(you need the IP address, username / password)

 

Go to:

Setup > Configuration > Peripherals > (in the “Profile” area, set “Cameras” to 0.

Press “Save” on the top right of the screen.

Message went away.

1 Reply 1

Wayne DeNardi
VIP Alumni
VIP Alumni

Yes, that is correct, and the same as I suggested here: https://community.cisco.com/t5/telepresence-and-video/message-camera-not-conected/m-p/3417280#M94277 that you marked as Helpful, as well as the answer provided in this thread: https://community.cisco.com/t5/telepresence-and-video/cisco-sx80-removing-no-camera-connected-warning-from-osd/m-p/2786574 which you also marked as Helpful.

Note: this also works for other models of codec that run the CE software image (ie Room Kit Series) as well as the SX80.

Wayne

Please remember to mark helpful responses and to set your question as answered if appropriate.