03-25-2014 01:34 AM - edited 03-18-2019 02:46 AM
Dear Everyone
I got this error message from C40 codec with ISDN link.
"Not SIP-registered to H320 peripheral"
How can I solve this issue. C40 software version is TCNC702 and ISDN Link software version is IL1.1.0
Thanks
03-25-2014 02:23 AM
Hello
I see you are running TCNC software. There is a current bug up for ISDN Link pairing issues with non encrypted codecs. TCNC = TelepresenceCodecNoCrypto
Try unpairing the ISDN Link and then upgrade the unit to TC 7.0.2.
Hope this helps.
Bug reference: CSCul19957 - ISDN Link 1.1 encryption mismatch, will not pair un-encrypted codec
Software fix targeted for TC7.2 (june timeframe, no gurantees on timeframe and fix version as this might be subjected to change)
/Magnus
07-31-2014 02:57 AM
We are having this same problem after a software upgrade to the latest firmware. We then rolled back to version 6.0.2 but this same issue is happening.Can anyone advise why the problem would continue after going back to a previous version that was working?
Thanks
08-13-2014 08:08 PM
Duplicate thread - refer to https://supportforums.cisco.com/discussion/12152596/not-sip-registered-h320-peripheral-c40-codec-isdn-link#comment-9882761
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