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Room Kit - Widget ID changes after restart

charlesgv
Level 4
Level 4

I have a Room Kit CE 9.4.0 with widgets created for TV control. The kit communicates with Crestron controller over SSH.

 

I am having an issue where the Widgets ID change after a restart of the Room Kit which breaks the communication with the controller and needs to be reprogrammed from the controller side. This works fine with the SX80's configured in the same manner. Please advise if anyone has seen this behavior.

1 Reply 1

Wayne DeNardi
VIP Alumni
VIP Alumni

If you define the Widget id on each of your widgets in the in-room control editor, then they should not change on a reboot.  Perhaps there is a difference between the code or software versions you are running on the SX80s?

In any case, I'd recommend that you update to CE9.6.1 which includes a number of added bonus features and some bug fixes.

Wayne

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