cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements
Walkthrough Wednesdays
88
Views
0
Helpful
1
Replies
sabir.bedi1
Beginner

Screen size renders

Team ,

Client has a two different Silos Cisco & Polycom 

Cisco calls Polycom IP to IP only 

When Cisco Endpoints calls Polycom/Sony/Avaya endpoints ,then the screen size renders on Cisco VC and is barely visible 

Can you please provide workaround for this ?

Regards 

Sabir 

1 REPLY 1
Wayne DeNardi
VIP Advisor

Hi Sabir,

We'll need a little more information on the environment and the issue you are experiencing to be able to assist.

1) What call control platform is used in each of the environments, or are they using the same one? 

2) If they are using different call control platforms, how are they interconnected?

3) You say the calls are "IP", but which protocol are they using (H.323 or SIP), are they all using the same, or is there any Interworking between them occurring?

4) Can you provide a screenshot to explain what you mean by "the screen size renders".

Wayne
--
Please remember to rate responses and to mark your question as answered if appropriate.

Wayne
--
Please remember to rate responses and to mark your question as answered if appropriate.
Content for Community-Ad

Spotlight Awards 2021