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Suppressing 'new version available' prompt in Cisco WebEx Meetings

joep11
Level 1
Level 1

We would like to suppress the attached 'New version available' prompt we receive for Cisco WebEx Meetings. (This is a Citrix environment, and users do not have permission to update.) Please let us know if there is an easy way to prevent this prompt, either through a registry setting, or changing the software settings. Thanks. 

1 Reply 1

Jonathan Schulenberg
Hall of Fame
Hall of Fame
You can disable auto-update of the client within Control Hub / Webex Site Admin; however, be advised that you must keep the application relatively up to date. It’s supposed to be forward/backward compatible by one version.

Related: https://help.webex.com/en-us/nulpixd/IT-Administrator-Guide-for-Mass-Deployment-of-the-Cisco-Webex-Meetings-Desktop-App