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Sx10 configuration get

Hi Team,

Need your help on Cisco Sx10.

We have Sx10 register with CUCM before it was working fine but from last few days if system get restart all configuration go to by default factory mode.

After every meeting some time users shutdown the meeting room electricity and SX10 also.

Once it start configuration goes to default mode.

What must be the reason below are details of device.

Software Version is CE 9.2

CUCM version is 11.5

 

Please help me on this..

 

 

Thanks

 

 

3 REPLIES
Cisco Employee

Re: Sx10 configuration get

Hello,

 

Try disabling "Provisioning" from the SX10. The reason could be that CUCM is overriding the configuration that was made manually. Otherwise, you would need to configure the SX10 from CUCM in the phone profile page, so CUCM pushes the configuration via provisioning.

 

HTH.

 

 

Highlighted

Re: Sx10 configuration get

Thanks Elias for reply I will check and let you know.

 

Thanks

VIP Advisor

Re: Sx10 configuration get

If your SX10 was previously running a different software version other than CE9, have you made sure that your device packs are up to date on your CUCM to include the new software version?

Wayne
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