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SX20 COP file

Ahmed Yassin
Level 1
Level 1

Hi,

I have a new cisco telepresence sx20 and i want to install it on the CUCM (8.6.2.21900-5), i got device packge from the cisco web site (s52010tc7_0_1.pkg) and when i install it using the browser os administration>software upgrades>install/upgrade> and it gives me error (name does not match any filter patter)

Any help to install this packge on the CUCM     

1 Accepted Solution

Accepted Solutions

Yes, you need to expand all releases, then do the same with "7".

/jens

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View solution in original post

6 Replies 6

Jens Didriksen
Level 9
Level 9

That's incorrect software; for SX20 to be used with CUCM, you want cmterm-s52010tc7_0_1.cop.sgn

see http://software.cisco.com/download/release.html?mdfid=284091229&softwareid=280886992&release=7.0.1-SX20-MXG2&relind=AVAILABLE&rellifecycle=&reltype=latest

then expand "All releases" and expand "7"

/jens

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Ahmed Yassin
Level 1
Level 1

the url which you put give me the same .pkg file and all files .cop.sgn are announced as deffered on CISCO web site>>> so, how can i install .pkg file


sorry, i opened the url you put and gave me the same .pkg file .......... open it by yourself

Or there is misunderstanding

Yes, you need to expand all releases, then do the same with "7".

/jens

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Please rate replies and mark question(s) as "answered" if applicable.

thx a lot, i finally found it

No worries

/jens

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