12-30-2013 01:42 AM - edited 03-18-2019 02:22 AM
Hi,
I have a new cisco telepresence sx20 and i want to install it on the CUCM (8.6.2.21900-5), i got device packge from the cisco web site (s52010tc7_0_1.pkg) and when i install it using the browser os administration>software upgrades>install/upgrade> and it gives me error (name does not match any filter patter)
Any help to install this packge on the CUCM
Solved! Go to Solution.
12-30-2013 03:02 AM
Yes, you need to expand all releases, then do the same with "7".
/jens
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12-30-2013 02:50 AM
That's incorrect software; for SX20 to be used with CUCM, you want cmterm-s52010tc7_0_1.cop.sgn
then expand "All releases" and expand "7"
/jens
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12-30-2013 02:53 AM
the url which you put give me the same .pkg file and all files .cop.sgn are announced as deffered on CISCO web site>>> so, how can i install .pkg file
12-30-2013 03:00 AM
sorry, i opened the url you put and gave me the same .pkg file .......... open it by yourself
Or there is misunderstanding
12-30-2013 03:02 AM
Yes, you need to expand all releases, then do the same with "7".
/jens
Please rate replies and mark question(s) as "answered" if applicable.
12-30-2013 03:05 AM
thx a lot, i finally found it
12-30-2013 03:06 AM
No worries
/jens
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