cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

197
Views
0
Helpful
3
Replies
Beginner

SX20 Error: Touch Panel Not Detected

I have an SX20 setup to use with remote but I keep getting an error message on the screen that says "Touch Panel Not Detected". And, the web GUI says, " ERROR: Control System Connection

The system is configured to use a control system, but no control system is detected."
 
The remote is working fine. Anyone know how I can remove this error?
1 ACCEPTED SOLUTION

Accepted Solutions
Beginner

Re: SX20 Error: Touch Panel Not Detected

Solved: I found that my Peripherals was set to Touch Panel 1 when it should have been set to 0. Thank you.

3 REPLIES 3
Beginner

Re: SX20 Error: Touch Panel Not Detected

make sure the touch panel is on the right subnet and or Vlan communicate with the codec (touch panel IP information)

Highlighted
Rising star

Re: SX20 Error: Touch Panel Not Detected

What software version are you running? There were at least a couple that had a bug where you couldn't clear that message without adding a panel. 

Beginner

Re: SX20 Error: Touch Panel Not Detected

Solved: I found that my Peripherals was set to Touch Panel 1 when it should have been set to 0. Thank you.

CreatePlease to create content
Content for Community-Ad
August's Community Spotlight Awards