12-13-2012 05:41 AM - edited 03-18-2019 12:17 AM
We have a customer that has a SX20 that reboots as soon as they connect to an other endpoint.
I know there are some kind of clock that needs to be synced in order for a connection to funktion properly, but I've forgotten how to force them to sync.
Does anybody here know of this issue and how to solve it?
Thanks in advance.
/Olof Johansson
12-13-2012 06:29 AM
Hello,
you can try this command to set the clock from root. Login as admin and set the root password using :
systemtools rootsettings on password
And the login as root to set date.
[dderidde-sx20:~] $ date 121215242012
Wed Dec 12 15:24:00 CET 2012
[dderidde-sx20:~] $
Feed the date to the hwclock.
[dderidde-sx20:~] $ hwclock --systohc
[dderidde-sx20:~] $ tsh
Welcome to dderidde.sx20
Cisco Codec Release TC5.1.5.297625
SW Release Date: 2012-11-16
OK
And then set NTP to get your clock synced automatically!
xConfiguration NetworkServices NTP Mode: Manual
xConfiguration NetworkServices NTP Address: "drop.cisco.com"
You need to have vaild NTP server!
Which release do you use on SX20? I would recommend you load latest TC5.1.5.
12-13-2012 07:35 AM
Hello,
I tried the commands as you sugested.
I haven't been able to confirm if it worked or not, the customer is not available right now.
We are a bit aprehensive in upgrading to TC5.1.5 yet beacuse we have encountered some problems with it in our own systems.
I will however uppgrade to TC5.1.4.
Thank you for the guide!
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