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SX20 Standalone

Our Client has configured 2 units of SX20 as standalone and working well as point-to-point, They have CMR webex and want to know how can they call external (other) devices (mobile, customers, employee outside using laptops).

Thank you

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Requirements to use the SX20 as standalone (H323) for external calling are described here

https://supportforums.cisco.com/discussion/11606926/sx20-standalone

Now in regards to CMR dialing, you will need to configure a Public DNS server on the endpoint that can resolve the domain of the CMR room.

Note: CMR Cloud does not support SIP endpoints that are configured in standalone mode.

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