01-06-2016 03:17 AM - edited 03-18-2019 05:23 AM
Hi
We can not see Serial Number of Touch 10 (CTS-CTRL-DVX-10+)
How can I search S/N?(Web or Telnet..ssh)
Thanks always
Solved! Go to Solution.
01-06-2016 07:46 AM
Currently not possible, this applies to any TelePresence codec with either a Touch 8 or 10. It was brought up a few times in the past, and from what I remember, it's a hardware limitation. Below are a few discussions and enhancement requests related to the Touch serial numbers, suggest you contact your Cisco Account Manager and see if they can get any information for you and send your request up to the BU.
it-possible-readout-serialnumber-intouch-device-ssh-or-telnet
01-06-2016 07:46 AM
Currently not possible, this applies to any TelePresence codec with either a Touch 8 or 10. It was brought up a few times in the past, and from what I remember, it's a hardware limitation. Below are a few discussions and enhancement requests related to the Touch serial numbers, suggest you contact your Cisco Account Manager and see if they can get any information for you and send your request up to the BU.
it-possible-readout-serialnumber-intouch-device-ssh-or-telnet
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