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soohyung choi
Beginner

SX80 TOUCH Serial Number

Hi

We can not see Serial Number of Touch 10 (CTS-CTRL-DVX-10+)

How can I search S/N?(Web or Telnet..ssh)

Thanks always

1 ACCEPTED SOLUTION

Accepted Solutions

Currently not possible, this applies to any TelePresence codec with either a Touch 8 or 10.  It was brought up a few times in the past, and from what I remember, it's a hardware limitation. Below are a few discussions and enhancement requests related to the Touch serial numbers, suggest you contact your Cisco Account Manager and see if they can get any information for you and send your request up to the BU.

hardware-serial-touch-remote

it-possible-readout-serialnumber-intouch-device-ssh-or-telnet

CSCui72803

CSCux53133

CSCus30879

View solution in original post

1 REPLY 1

Currently not possible, this applies to any TelePresence codec with either a Touch 8 or 10.  It was brought up a few times in the past, and from what I remember, it's a hardware limitation. Below are a few discussions and enhancement requests related to the Touch serial numbers, suggest you contact your Cisco Account Manager and see if they can get any information for you and send your request up to the BU.

hardware-serial-touch-remote

it-possible-readout-serialnumber-intouch-device-ssh-or-telnet

CSCui72803

CSCux53133

CSCus30879

View solution in original post

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