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TANDBERG Ex60/90 display (H323) instead of (SIP) in the directory of the movi account.

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Arbenjamin
Level 1
Level 1

‎08-15-2012 03:15 AM - edited ‎03-17-2019 11:37 PM

Dear all,

Any have such experience that TANDBERG Ex60/90 display (H323) instead of (SIP) in the directory of the movi  account, while in tanderg C40display movi account with (SIP).

We are now using the TC4.2.1 software, and tried to reboot the system.

Best Regards,

Ben

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Martin Koch
VIP Alumni
VIP Alumni

‎08-15-2012 03:40 AM

the system is most likely not registered via sip and/or the default protocol is set to h323

Please remember to rate helpful responses and identify

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Martin Koch
VIP Alumni
VIP Alumni

‎08-15-2012 03:40 AM

the system is most likely not registered via sip and/or the default protocol is set to h323

Please remember to rate helpful responses and identify

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Arbenjamin
Level 1
Level 1
In response to Martin Koch

‎08-30-2012 12:51 AM

Hi Martin,

We have found this issue is raised by the endpoint SIP registration failed or SIP function is closed.

However, do you have any idea that the (SIP) appear behind of the user provisioning name ?

Best Regards,

Ben         

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