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351
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Tandberg trackers with SX20

Darren McKinnon
Level 1
Level 1

Is there any thing I can do to get my old Tandberg trackers to work with my new SX20? Now, the buttons on the remotes just make the codec do various odd things.

Sent from Cisco Technical Support iPhone App

1 Reply 1

Paulo Souza
VIP Alumni
VIP Alumni

Hi friend,

Unfortunately, it is not posible to use this device with Cisco Telepresence SX20. That works only with some old Tandberg endpoints. SX20 is a totally redesigned codec, it does not support Tandberg tracker.

Regards

Paulo Souza

Paulo Souza Was my response helpful? Please rate useful replies and remember to mark any solved questions as "answered".