Tandberg Video Problem - Newbie Help

[ANDREA LOPEZ]

Newbie here!

Camera is not sending video nor can video of other locations be seen on the monitor of one of our Tandberg units..audio is working.  Screen is just showing a icon of a phone with the word STREAMING on it.  This is not a newly setup unit...it was working just a week ago.

Any advise on where to start troubleshooting?  Any help or direction would greatly be appreciate.  Thanks! 

[ANDREA LOPEZ]

I figured it out.  Found there was an existing streaming connection that was looping.  Select that connection under calls and his the cancel/disconnect button on remote.