11-24-2015 07:47 AM - edited 03-18-2019 05:14 AM
Hello,
We have a few C60 codecs on various firmwares, and the SoundsAndAlerts RingVolume keeps getting set to 100. We would like to keep it at 0 and we manually change this in the web GUI on the codecs when we see it's gone back to 100 - usually after an extremely jarring incoming ringtone sound. When this setting is changed, is it noted in any of the log files? I'm trying to pin down the source of the change that is reverting but I have not been able to find an entry in the various log files showing the change of this setting. No other settings are being mysteriously altered. If you know which log file to look at, and how it is notated in there, I would appreciate that!
11-24-2015 04:28 PM
eventlog/all.log will show you who made config changes, it will look something like this:
Nov 25 08:45:22.558 ppc appl[2816]: 7080020.74 CuilApp User admin(1001) successfully changed configuration 'Config/Audio/SoundsAndAlerts/RingVolume' to '100' from 10.136.17.230
However, this change can also be made locally using the remote control, which might not show up in the log.
/jens
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11-24-2015 04:28 PM
In addition to what Jens has provided, I think when someone uses the remote control, it can be seen in the logs as well.
11-24-2015 04:44 PM
Yes, Patrick is correct, just tested with a C40, and this is what is looks like in the eventlog;
2015-11-25T10:40:57.564+10:00 ppc appl[2772]: 8289.60 CuilApp User root(0) successfully changed configuration 'Config/Audio/SoundsAndAlerts/RingVolume' to '87' from . 2015-11-25T10:40:57.791+10:00 ppc appl[2772]: 8289.83 CuilApp User root(0) successfully changed configuration 'Config/Audio/SoundsAndAlerts/RingVolume' to '90' from . 2015-11-25T10:40:57.980+10:00 ppc appl[2772]: 8290.02 CuilApp User root(0) successfully changed configuration 'Config/Audio/SoundsAndAlerts/RingVolume' to '93' from . 2015-11-25T10:40:58.216+10:00 ppc appl[2772]: 8290.26 CuilApp User root(0) successfully changed configuration 'Config/Audio/SoundsAndAlerts/RingVolume' to '96' from . 2015-11-25T10:40:58.410+10:00 ppc appl[2772]: 8290.45 CuilApp User root(0) successfully changed configuration 'Config/Audio/SoundsAndAlerts/RingVolume' to '99' from . 2015-11-25T10:40:58.640+10:00 ppc appl[2772]: 8290.68 CuilApp User root(0) successfully changed configuration 'Config/Audio/SoundsAndAlerts/RingVolume' to '100' from . 2015-11-25T10:41:01.181+10:00 ppc appl[2772]: 8293.22 CuilApp User root(0) about to execute command '/Audio/Sound/Stop' from . 2015-11-25T10:41:01.190+10:00 ppc appl[2772]: 8293.23 CuilApp User root(0) successfully changed configuration 'Config/Audio/SoundsAndAlerts/RingVolume' to '100'
/jens
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11-25-2015 07:42 AM
Thank you for the information! It seems that the TC 6.1.1.7d7af15 does not note that change in the all.log file. I have searched through the various all.log files and the reporting of events is in a slightly different format, and there is no indication of the RingVolume changing.
Nov 24 08:32:28 ppc appl: 17455369.30 H323Call I: h323_call_handler::handleH323AlertInd(p=363, s=1): Incoming call alert indication Nov 24 08:32:28 ppc appl: 17455369.30 MainEvents I: CallAlertIndication(p=363) Nov 24 08:32:28 ppc appl: 17455369.30 MediaStreamController I: SC::PlayReq(og=23) path='', toneType=ringback_tone Nov 24 08:32:28 ppc appl: 17455369.30 MediaStreamController I: SC::PlayCnf(og=23) path='', toneType=ringback_tone Nov 24 08:32:28 arm2 vpe1: irq: local missing 02
ok (in another unit on TC7.2.1 it does look like the logs you posted above, and that will really help us pinpoint where the change is coming from)
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