cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

461
Views
0
Helpful
4
Replies
jeremy smith
Beginner

TC C60 Codec logs - which log file shows Settings changes?

Hello,

We have a few C60 codecs on various firmwares, and the SoundsAndAlerts RingVolume keeps getting set to 100.  We would like to keep it at 0 and we manually change this in the web GUI on the codecs when we see it's gone back to 100 - usually after an extremely jarring incoming ringtone sound.  When this setting is changed, is it noted in any of the log files? I'm trying to pin down the source of the change that is reverting but I have not been able to find an entry in the various log files showing the change of this setting. No other settings are being mysteriously altered. If you know which log file to look at, and how it is notated in there, I would appreciate that!

4 REPLIES 4
Jens Didriksen
Engager

eventlog/all.log will show you who made config changes, it will look something like this:

Nov 25 08:45:22.558 ppc appl[2816]: 7080020.74 CuilApp   User admin(1001) successfully changed configuration 'Config/Audio/SoundsAndAlerts/RingVolume' to '100' from 10.136.17.230

However, this change can also be made locally using the remote control, which might not show up in the log.

/jens

Please rate replies and mark question(s) as 'answered" if applicable.

Please rate replies and mark question(s) as "answered" if applicable.

In addition to what Jens has provided, I think when someone uses the remote control, it can be seen in the logs as well.

Yes, Patrick is correct, just tested with a C40, and this is what is looks like in the eventlog;

2015-11-25T10:40:57.564+10:00 ppc appl[2772]: 8289.60 CuilApp   User root(0) successfully changed configuration 'Config/Audio/SoundsAndAlerts/RingVolume' to '87' from .
2015-11-25T10:40:57.791+10:00 ppc appl[2772]: 8289.83 CuilApp   User root(0) successfully changed configuration 'Config/Audio/SoundsAndAlerts/RingVolume' to '90' from .
2015-11-25T10:40:57.980+10:00 ppc appl[2772]: 8290.02 CuilApp   User root(0) successfully changed configuration 'Config/Audio/SoundsAndAlerts/RingVolume' to '93' from .
2015-11-25T10:40:58.216+10:00 ppc appl[2772]: 8290.26 CuilApp   User root(0) successfully changed configuration 'Config/Audio/SoundsAndAlerts/RingVolume' to '96' from .
2015-11-25T10:40:58.410+10:00 ppc appl[2772]: 8290.45 CuilApp   User root(0) successfully changed configuration 'Config/Audio/SoundsAndAlerts/RingVolume' to '99' from .
2015-11-25T10:40:58.640+10:00 ppc appl[2772]: 8290.68 CuilApp   User root(0) successfully changed configuration 'Config/Audio/SoundsAndAlerts/RingVolume' to '100' from .
2015-11-25T10:41:01.181+10:00 ppc appl[2772]: 8293.22 CuilApp   User root(0) about to execute command '/Audio/Sound/Stop' from .
2015-11-25T10:41:01.190+10:00 ppc appl[2772]: 8293.23 CuilApp   User root(0) successfully changed configuration 'Config/Audio/SoundsAndAlerts/RingVolume' to '100' 

/jens

Please rate replies and mark question(s) as "answered" if applicable.

Please rate replies and mark question(s) as "answered" if applicable.

Thank you for the information! It seems that the TC 6.1.1.7d7af15 does not note that change in the all.log file.  I have searched through the various all.log files and the reporting of events is in a slightly different format, and there is no indication of the RingVolume changing.  

Nov 24 08:32:28 ppc appl: 17455369.30 H323Call I: h323_call_handler::handleH323AlertInd(p=363, s=1): Incoming call alert indication
Nov 24 08:32:28 ppc appl: 17455369.30 MainEvents I: CallAlertIndication(p=363)
Nov 24 08:32:28 ppc appl: 17455369.30 MediaStreamController I: SC::PlayReq(og=23) path='', toneType=ringback_tone
Nov 24 08:32:28 ppc appl: 17455369.30 MediaStreamController I: SC::PlayCnf(og=23) path='', toneType=ringback_tone
Nov 24 08:32:28 arm2 vpe1: irq: local missing 02

ok (in another unit on TC7.2.1 it does look like the logs you posted above, and that will really help us pinpoint where the change is coming from)

Create
Recognize Your Peers
Content for Community-Ad