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AMA-CUCM Troubleshooting: Best Practices for Reading Trace Files

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TCS Downgrade

        Is there any "best practice" procedure for downgrading a new TCS from s5.3 to s5.1 to allow communication with a Kontiki server? The Kontiki is currently working with an existing TCS running s5.1, the new TCS will operate independently and not be clustered in this scenario.  Thank you

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Re: TCS Downgrade

Hi

You can downgrade a TCS, open a tac case to get the procedure or send me your e-mail and i can send you the documentation with the steps tomorrow morning. However by downgradimg you will lose your data on the TCS you are downgrading.

/Magnus

Sent from Cisco Technical Support iPhone App

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