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Nelsonmejia09
Beginner

TCS: I can´t play the recording from web interface

I have record the conference from Cisco TCS, but i can´t not play this recording from link and web interface.

any idea?

1 REPLY 1
Martin Koch
Advocate

Guess the most likely reasons are:

* local issues: OS, browser, plugins, mediaplayer, ...

* network issues: firewall, ALG,...

* configuration issues tcs

without you telling anything about your setup/versions/... its like fishing in the dark.

Try to start here:

TCS docu:

http://www.cisco.com/en/US/products/ps11347/tsd_products_support_series_home.html

TCS 5.2 manual:

http://www.cisco.com/en/US/docs/telepresence/tcs/5_2/administration/guide/tcs_5_2.html

Supported browsers:

http://www.cisco.com/en/US/docs/telepresence/tcs/5_2/administration/guide/browsers.html

used ports:

http://www.cisco.com/en/US/docs/telepresence/tcs/5_2/administration/guide/ports.html

good luck

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