06-22-2015 03:36 AM - edited 03-18-2019 04:37 AM
Hi,
I have a tcs configured and i have added in local dns server a new HOST A with a resolution name more easy for entry to TCS, example:
Ip - 192.168.1.101
Computer Name : Ciscotcsserver001
Dns Record Type A: recording.services.localdomain
When from my internet explorer navigator i put http://192.168.1.101/tcs , appears the login information. For example, i entry administrator and password and i can access right. Also, when from my navigator i put the computer name: http;//ciscotcsserver001/tcs, also work right.
The problem is when from my navigator i put http://recording.services.localdomain/tcs. When put any user and password (local or domain), not working right . I can´t validate my users in the tcs.
Someone know why happen this ??
Regards!
06-22-2015 11:44 AM
none know how can i solve this problem?
06-23-2015 06:43 PM
When you're logging in as one of your domain users, use the "DOMAIN\username" format in the username field.
Wayne
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06-23-2015 11:20 PM
Thanks for your reply.
This is not the issue. I have tried:
- computername\"localuser"
- localuser
- DOMAIN\"domainuser"
None works... however, when i start the website with ip address or computer name, work properly. I have tried several tcs and all work the same.
Regards!
07-08-2015 10:59 PM
Hi!
I have the same problem. After you have tried to log on with your domain\user a pop-up for new credentials appear (trying to view videos) and no known credentials work. If you do RDP to server and use the Admin Recovery URL you don't get the pop-up, but can't access the videos through the TCS GUI (Silverlight, Vindows Media GUI player, Download media)... :-(
I have had TAC working on it for two days and the said I needed to reinstall the server. I did and got the same problem again! No erros when reinstalling...
07-08-2015 11:28 PM
Hi,
I´m not sure if your issue is same that my issue. Finally, i can solve it, this was the assigned dns name (address to website access) because this contained a "_" . Please, check this link:
https://support.microsoft.com/en-us/kb/149044
Regards!
07-08-2015 11:49 PM
OK thanks!
I actually use the "-" in my host name. Also I'm using a friendly alias like:
Comuputer name: USNY1234.domain.local
DNS Alias: tcs-recording-us.company.com
The Certificate is for tcs-recording-us.company.com.
I do not know if that could cause some issue because its's the "tcs-recording-us.company.com" server that is asking for the unknown credentials...
Thanks anyway.
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