Tele-presence content server application account issue(TCSDBUSER)
I realize Cisco does not support this anymore so just a shot in the dark. The password was changed by our DB team, on the sql database for tcsdbuser and now the application does not work. I do not know the original password. It seems like the old password is still being used by the application to attempt to connect to the database. I have tried re-installing the TCS app and it still fails to connect to the database. Does anyone remember how to remedy this issue?
They have tried to reset but with the same result. the account locks up almost immediately.
I ran repair from the installer and it give the same error.
Error: Unsetting upgrade mode, Error occurred [exception = Determining if the database has pre-setup functionality, Error occurred [exception = Login failed for user 'tcsdbuser'.]] - Failed to unset upgrade mode, Your Content Server is still in upgrade mode so you can not make calls, or start offline transcoding jobs. Please try running this installer again 467 2020-09-13T11:28:58-04:00 Info: Configuring system - System configuration complete
IntroductionThe IssueServices Shown their status as UnknownWhat actions require to be taken?Logs required for troubleshootingWhat to expect in the logs:
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