Setting up a dial plan on port A (internal) to allow a short code to be dialled to push off to an MCU hosted on a Private WAN accessed via port A. Calls coming in from CUCM 6.1.2 from IP phone with VTA. I have configured a test dial plan as follows:
Condition - Called number matches 1
Action - Call this number <ip address of remote MCU> H.323 without gatekeeper.
I have tested the dial plan but the call fails to connect. Have run a connection test from the ip gw and the ping/traceroute complete no issues.
If I dial the IP GW and enter the IP Address directly using the keypad then the call connects to the remote MCU without a problem.
Any suggestions on what is different between a call initiated by a dial plan as opposed to entering the ip address manually? And how to resolve the issue?
Many thanks for the response. Other options seem to work for the dialing number but i have them going out the external interface. Aware of the order of the number patterns but thanks for mentioning it.
Re the IVR on the MCU issue i have is it is not my MCU. hence trying to create a short dial to it. might just have to setup a new address in the end points address books.
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