cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

4287
Views
15
Helpful
10
Replies
Douglas Oman
Beginner

Third Party Video SIP device to 8945

HI all,

I have a third party video SIP device (2n Helios Vario) and I am unable to get video on my 894x Series phones, but can on my 99x1 phones. Has anyone been able to get this to work? I'm now kind of in a bind as most of our phones are the 894x phones and they will need to be able to see video from the door intercom.

Thanks in advanced,

Doug

10 REPLIES 10
stevecullen
Beginner

I just got a resolution from TAC on this issue.

These settings fixed the issue for 8945 and Jabber clients.

Preferred video codecs:

Choice 1 : H.264

Video codec settings:

Video resolution:  CIF (352x288)

Frame rate: 30fps

Video Bitrate: 384

Video packet size: 1400 Bytes

Advanced RTP settings

H.264 payload type (1): 103

H.264 payload type (1): 124

H.263+ payload type (1): 97

Polycomm Compatible; Yes

Thanks, Worked a treat.

Ben

Thanks, been looking for a while to get this to work.

And now it does!

Thanks,

Jeroen

I configured the Helios with the settings mentioned above but I am still not seeing anything on my 9971 or on the Jabber client. 

Hello steve,

Where do i have to change this settings?

and is this for a cucm or cme?

thanx, Dennis Koene

I used the config settings and still see no video on the CP-8945 phone.Your last settings were Advanced RTP settings. My setup page is for advanced SDP settings.  Difference?

The newer firmware on the Helios does have different headings. Here's what I have that is working today

Product Name

2N Helios IP Force
555v3
2.6.0.13.7

The settings have remained the same:

Video Parameters:

Video resolution:  CIF (352x288)

Frame rate: 30fps

Video Bitrate: 384

Preferred Video Codecs:

Codec 1: H.264

Codec 2 - 4: NONE

Transmission Quality Settings:

QoS DSCP Value 46

Video packet size: 1400 Bytes

Advanced SDP settings

H.264 payload type (1): 103

H.264 payload type (2): 124

H.263+ payload type: 97

Polycomm Compatible; Yes

Hope that helps

Randy,

Have you got the Helios and the phone in the same device pool . i.e. region?

cheers

Please remember to rate useful posts, by clicking on the stars below.

Unfortunately, I am not administrating the CSM, only the Helios.  I wll pass this info on to the CSM administrator.

Thanks

Same here, 9971 is fine, 8945 is not...I have 2N Force and Verso both setup and working with 9971 / CME

are you running the 8945 with sccp or SIP firmware?

Is your IP PBX is CUCM or CME ?

I'm using CME and so far tried SCCP firmware on the 8945.

My issue/concern/question is, since the 8945 can support VGA quality video, (640x480) why do we have to set the video to CIF (352x288) ?

Thats a big quality difference, can we not use VGA quality?

I had a feeling thats why it's not working, since the 9971 can only support lower resolutions, I didn't bother trying to go higher, but I bought an 8945 specifically FOR the higher resolution. Now I cant have it ?!?!

Content for Community-Ad