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TMS 14.2 - Findme Portal not working anymore

Danny Meyer
Level 4
Level 4

‎05-30-2013 08:16 AM - edited ‎03-18-2019 01:12 AM

Hi.

After the update to 14.2, any time I would like to start the Findme User portal, I will get the error.

"An unexpected error occurred while connecting to the TMS API".

I had no issues with TMS during the update process or any other errors.

Maybe somebody has any idea how I could fix?

Thanks and regards

Danny

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thobonho
Level 1
Level 1

‎05-30-2013 08:55 AM

Hi Danny,

You need to update the service pack on your server or at least install this hotfix:
http://support.microsoft.com/kb/980368

Check TMS 14.2 release notes, there has been changes in Service Pack requirement for Windows Server 2008:
http://www.cisco.com/en/US/docs/telepresence/infrastructure/tms/release_note/Cisco_TMS_Release_Note_14-2.pdf
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