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TMS 14.4.2 and Polycom HDX 8000 V3.1.5

We have a Polycom HDX 8000 running Release - 3.1.5-5568 in my mainly Cisco environment that has stopped sending connection details to my TMS server running 14.4.2.  I'm not certain if it happened after upgrading to 14.4.2 but I was wondering if anyone has any suggestions how to reinitiate this communications?  I could purge it from TMS and see if that helps, but I want to do that as a last option.

 

Darren

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Hall of Fame Community Legend

Duplicate post.  

 

Go HERE.

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