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TMS Conference Control Center not populating

Jasmine Misal
Level 1
Level 1

Hi,

In our TMS version 14.5.0, The endpoints stop populating in the conference control center.

I do have enable Adhoc Conference Discovery set to Yes under Network Settings.

On the main page of TMS, it shows active and finished conferences but nothing displays in the conference control center.

Any help would be appreciated!

Jazz

3 Replies 3

Jens Didriksen
Level 9
Level 9

I take it you have ticked the boxes for "Show Ad Hoc" and "Show MCUs" in the CCC itself? :)

/jens

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Please rate replies and mark question(s) as "answered" if applicable.

I run into this problem after upgrades on my conductors for all conductor based video conferences but this last round CCC has no picked up the conferences again.  Is there a way to force a service restart of CCC without full reboot? 

Probably best to start a discussion of your own, and link to the other discussions that might be of context to your issue so to not mix up different discussions in a single thread.  Also, please provide what software versions you're running for TMS and Conductor, as well as what versions of TMS and Conductor was working before it stopped.