TMS E-mail notifications

[William Richardson]

Hi All,

I'm using TMS 13.0 for conference scheduling and I want to see if there is a way to send e-mail notifications to multiple users when a specific endpoint is booked.  Since only one contact can be assigned per system, I tried adding multiple e-mail addresses to the user profile of said contact but with no success. Is there a way to do this directly from TMS?

[Kjetil Ree]

Hi,

No, there is unfortunately no way to do this from TMS itself.

Regards,

Kjetil

[Bill Lundin]

The way we've handled it is to add the needed parties in to the e-mail message section in the Conference Information tab. Certainly not ideal, but it gets the job done. If it's the same set of people each time, why not create a DL for it?

Sent from Cisco Technical Support iPad App

[William Richardson]

Thanks Bill, I had thought to create a DL as you mentioned, but I wanted see if there was another way first.

[josephcarideo]

Bill - when I add emails to the email message section in the Conference Information tab the emails are not received. I believe everthing is configured correctly because we do receive email notifications when a system is booked, and event notifications. Its just this particular field that doesn't work. Any suggestion?

thanks Joe

[Andrew Vasel]

You could use a group email account and have the people that you want to get the confirmation be part of that group email.