TMS Menu

[Paulo Ferreira]

I have a TMS that was trying to put in my domain. However after this change the user administrator lost access to the http page Manegement System menu.
Someone help me?

[Kjetil Ree]

Are you trying to log in as "(local)\administrator" ?

-Kjetil

Sent from Cisco Technical Support iPad App

[Paulo Ferreira]

Yes

[Paulo Ferreira]

I rename again the server to his original name, TANDBERG-MS, and removed from the domain and all work fine again.

I can't change the computer name??

[Robert Krenn]

When you add the TMS to your domain, you will use your domain name to single sign on to the TMS server. And not be presented with a log-on box.

There might be some ways around this.

1: access the server using http://IP-address/tms ,  hopefully you will be presented with a log-in box and you can log on using your local administration account.

2: BEFORE you add the TMS server to your domain, make sure that new users are added to the TMS System administration user group. This way all new users will be made system administrators and you will not be locked out after the switch. Once you sucessfully logged on once with your own user, you should restore the setting that makes all new users admins.

//Robert

[Kjetil Ree]

Robert has the correct solution.

It is by the way only Microsoft Internet Explorer that will automatically attempt to sign you on using AD credentials. All other browsers should present you with a username/password prompt.

-Kjetil

[Marwan ALshawi]

also you can login form a device/PC not in the domain and this way the browser will ask you for username and pass

use the local TM admin to login normally

HTH

[Martin Koch]

Logging in via Remote desktop or VMconsole / physically and accessing http://localhost/tms/ via IE should also

give you access. Then you can grant the newly added ad user the proper permissions.