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RAMEEZ RAHIM
Beginner

TMS Phonebook - One-time Import

Hi,

We are trying to import a File based Phonebook in to a Manual List Phonebook source using Onetime import option.

We want to have manual control over phone books and dont want to use - TMS Endpoints type Phonebook source.

My Filebased Phonebook do show the contacts.

1.PNG

Now when i try to Connect this form Manual List, is see it is showing contact imported successfully.

But no cantacts could be see in View Contacts.

2.PNG

Event Log shows nothing is there to be updated.

3.PNG

Please suggest, if i am missing anything here.

1 ACCEPTED SOLUTION

Accepted Solutions

I just added a phonebook with your file and successfully updated a manual phonebook with a one time import.

As the entry has an "externalId" I assume its generated by a an other phonebook which has set up this

file as a source with import and export.

Can you remove the string "TMS[{DD57666A-2881-48DA-9FAB-02957DB17810}1]" from the file, upload it again

and see if the error still remains?

If it does you might want to escalate the case to Cisco TAC.

Please remember to rate helpful responses and identify

View solution in original post

6 REPLIES 6
Martin Koch
Advocate

In general, that should not be an issue. Tried it here with TMS 13.1.2 and 13.2.1 and it worked fine,

the manual list showed the content of the file based phonebook.

Whats your TMS version, as it looks like a test phonebook, please share phonebook file the file with us

and make screenshots of the settings of the file based and manual phonebook.

Please remember to rate helpful responses and identify

Hi Martin,

Attaching the File based phonebook for your reference.

I run TMS 13.2.1

Also the screenshots showing the settings.

Manual List.