Solved: tms totally lost with PE, helps !!

tec cou · ‎07-31-2013

Hello, I'm very lost ...

I have:

TMS14.2.2

TMSPE1.1

VCS7.2.2

The keys:

- Cisco TMS Provisioning Extension (100 active clients / devices)

- Systems (10 systems)

- Systems (100 systems)

.

not work tms user portal, this option was removed?

to have smartscheluder need another spare key?

webex need to integrate with other key?

sorry

Patrick Sparkman · ‎07-31-2013

Not quite sure the context of your question or what you're asking, but I'll hit on a few things.

 Cisco TMS Provisioning Extension (100 active clients / devices)

These are provisioned clients/devices such as Jabber Video, EX/MX Series, etc.

Systems (10 systems) & Systems (100 systems)

These are managed systems or rooms added into the system navigator.

not work tms user portal, this option was removed?

Are you refering to the TMS Scheduler? If so, yes that was removed as noted in the TMS 14.2 release notes and replaced with Smart Scheduler introduced and avaliable when using TMSPE 1.1.

to have smartscheluder need another spare key?

Smart Scheduler is incorportated into TMSPE 1.1, and is installed automatically when it is, also free to use.

webex need to integrate with other key?

Information taken from the TMS data sheet:

A zero cost Cisco WebEx and TelePresence integration option L-WBX-TPINT or L-WBX-TPINT= (includes TMS option key L-TMS-WXOT)

View solution in original post

Magnus Ohm · ‎08-02-2013

Hi

If this is the page you are setting the permissions on then it is not what I am talking about.

As the admin user logged in to TMS click admin tools:

Click User Administration

Click Groups

Once you get a list of groups:

I have hovered over the Users Group, there is a orange button on the right, click it:

Click "Set Permissions"

Now you can start assigning permissions, by default the users group does not have any permissions at all.

Please let me know if you have any questions.

/Magnus

View solution in original post

Magnus Ohm · ‎07-31-2013

Hi

What is the issue? What stage are you on in the deployment?

You don´t need an extra key for the smart scheduler. You need HTTPS enabled on your TMS...

/Magnus

tec cou · ‎08-01-2013

hi Magnus

Right now, I'm installing in server 14.2.2 and TMSPE1.1 TMS, but does not work smartscheluder, going to https://localhost/tmsagent/tmsportal/?locale=en_US,

how to enable https in tms? with aplicacionTMSEnableHttpsTool.exe, tells me this message

Sorry for the inconvenience

Magnus Ohm · ‎08-01-2013

Hi

First make sure HTTPS is not enabled by trying to access the tms on HTTPS.

https://localhost/tms

If not then you cannot access the smartscheduler as the connection is https.

I cannot see the message the TMSEnableHTTPSTool tells you, did you leave it out?

Are you on Windows Server 2003? TMSEnableHTTPSTool only works on 2008 (IIS 7.x)

/Magnus

tec cou · ‎08-01-2013

https does not work, the message that I get the application "TMSEnableHttpsTool" is a window that says:

"Already HTTPS has been enabled for the cisco tms website"

I have W2008 R2 64. IIS 6.5, upgrade to 7?

tec cou · ‎08-01-2013

Sorry , IIS 7.5

Magnus Ohm · ‎08-01-2013

It might help if you have a screenshot of what you are seeing when you try to access the smart scheduler. Any errors?

/Magnus

tec cou · ‎08-01-2013

tms when accessing user portal, or by https happens tms

Magnus Ohm · ‎08-01-2013

Can you access the TMSPE directory?

Systems > Provisioning > Users ?

/Magnus

tec cou · ‎08-01-2013

tms I uninstalled and removed iis, create a new site in IIS, and reinstall TMS tms now works in https! and also smartscheluder!
but I have service problems, only I can access, I do for all domain users have access? since TMS get the error acces denied!
sorry magnus

Magnus Ohm · ‎08-01-2013

Hi

Good that it is working again. The reason you get access denied is most likely because the default groups are set to "Users" only and the users group does not have any permission to access anything. If you can log in as admin, you can go to the users that is getting the access denied in TMS (under user adminstration) and make them member of the groups you want. Or you can increase the access level for "Users".

/Magnus

tec cou · ‎08-01-2013

com I enter admin, I give permission (all) and keeps getting the same access denied, because it can be?

update, only if I adminsitrator permissions users can enter.

If permissions are user (read and book) does not allow access???

Message was edited by: alejandro couto

Magnus Ohm · ‎08-02-2013

Hi

All users are part of the "Users" group by default and they cannot be taken out of this group. I am not sure where you provide more permissions but to provide more access to users go to:

Admin tools > User administration > Groups

Hover the Users group and you see a orange button on the right side, click that button, click "Set Permissions". From here you can modify what Users should have access to.

/Magnus

tec cou · ‎08-02-2013

if I do as you say but it does not work.

if levels are Adminstrator tms can access the portal.
If Signature: User levels are either the default group or one created new, no access to anything, they can access the portal.
in version 13 .. , The new users accessing the portal tms if they can access usuaio permissions, can view scheduled conferences, etc. ..

Magnus Ohm · ‎08-02-2013

Hi

If this is the page you are setting the permissions on then it is not what I am talking about.

As the admin user logged in to TMS click admin tools:

Click User Administration

Click Groups

Once you get a list of groups:

I have hovered over the Users Group, there is a orange button on the right, click it:

Click "Set Permissions"

Now you can start assigning permissions, by default the users group does not have any permissions at all.

Please let me know if you have any questions.

/Magnus