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Touch 10 directory only shows SIP address

chris.barlow1
Level 1
Level 1

Hi, we have on-prem registered endpoints (Room Kits, DX,MX etc) but linked with Webex Edge for Devices. These are set to cloud update. I've noticed that the directory on the touch panel only displays user SIP addresses, not phone numbers as another option. Webex Directory is aware of these numbers via Directory Connector but they are set to use CUCM directory. Any idea why we can't see phone numbers under a contact? 

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