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Aman Soi
Advisor

Touch10 Username and Password

Hi,

 

we are using Cisco SX80 [TC 7.3.6 ] with Touch 10.

 

Is there any default username and password for Touch 10 ?

or  any password recovery possible, if by mistake , user has forgot the credentials.

 

Please advise.

 

regds,

aman

1 ACCEPTED SOLUTION

Accepted Solutions

The Touch 10 uses the admin account of the endpoint, if you're forgotten the admin password, your only option is to perform a factory reset of the SX80.

View solution in original post

5 REPLIES 5

The Touch 10 uses the admin account of the endpoint, if you're forgotten the admin password, your only option is to perform a factory reset of the SX80.

View solution in original post

thanks a lot Patrick.

 

I will check tomorrow and revert.

 

regds,

aman

Problem Solved. thanks a lot Patrick.

 

Tried SX80 username and password on Touch 10 and it is working.

 

regds,

aman

Hi All,

 

My question is, after resetting the password to the default settings, do you loose as well you setting i mean you own configuration for example network settings, time settings, etc etc  or not?  

 

Kind Regards,

 

Tahar

You can't reset just the password, the process described above is resetting the device to factory defaults, so the configuration would be affected. 

 

A factory reset implies:
• Call logs are deleted.

• Passphrases are reset to default.

• All system parameters are reset to default values.

• All files that have been uploaded to the system are deleted. This includes, but is not limited to, custom wallpaper, certificates, and favorites lists.

• The previous (inactive) software image is deleted.

• Option keys are not affected.

The video system restarts automatically after the factory reset. It is using the same software image as before.

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