cancel
Showing results for 
Search instead for 
Did you mean: 
cancel

Trouble connecting TMSXE 3.01 to Exchange

Patrick McCarthy
Cisco Employee
Cisco Employee

hCustomer is trying to connect TMSXE to exchange, and is getting an error:

TMSXE error.png

Any thoughts? They have tried http and https, same error.

1 REPLY 1

Kjetil Ree
Cisco Employee
Cisco Employee

Hi,

Is the account you try to connect to EWS with on the same mailbox server as the videoconferencing resource accounts? If not, try moving it to the same Exchange mailbox server - there could be incompatibilities in Exchange software versions between the Exchange servers the customer has deployed.

Regards,

Kjetil

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: